You need to send an email to [email protected] with your return request. Include following information:
• Name
• Address
• Email
• Order number
• Specify what product you would like to return. Please state your reason why as well.

You are responsible for the return shipping fee (with tracked shipping) and the condition of the product, so artworks and items must be sent back in their original packaging or securely packaged. You are fully responsible for the items, including damages and condition, until their arrival. We reserve our right to, in case of used or damaged products, deduct any sum from the refund total, corresponding to the used or damaged products value compared to its original value. 

• You will be refunded the total sum through the payment provider used when completing your purchase. 

Any problems or questions regarding your refund, contact us through our contact form, email [email protected] or contact Stripe / Paypal directly.

Send the request to [email protected] and include the following information:
• Name
• Address
• Email
• Order number
• Description and pictures of defect/defective product/complaint.

If we sadly cannot resolve the problem or exchange it with a new/similar product, you will be compensated for the defective product in accordance with Swedish consumer protection law (Konsumentskyddslagstiftning). If accepted, the return shipping fee is free of charge. We reserve our right to deny your request in case of incorrect information, product is not defective, or other reasons, following Swedish consumer protection law (Konsumentskyddslagstiftning). 
For more info, visit arn.se (Allmänna Reklamationsnämnden).